Credit Investor Presentation 2020/21
Opportunities across bespoke AMP7 ODIS
Opportunities to unlock outperformance across bespoke ODI measures
P10 penalties
P90 rewards
£m impact
(£45)
(£40) (£35)
(£30)
(£25)
(£20) (£15) (£10) (£5)
£0
£5
£10
£15
£20
£25
£30
£35.
Reducing water quality contacts
Number of properties with lead risk reduced
Helping customers look after water in their home
Vyrnwy
Reducing areas of low water pressure
Water service resilience
Manchester and Pennine resilience
Keeping reservoirs resilient
Thirlmere transfer into West Cumbria
Abstraction incentive mechanism
Protecting the environment from the impact of growth and new development
Enhancing natural capital value for customers
Recycling biosolids
Better Air Quality
Number of customers lifted out of water poverty
Voids
Non-household vacancy incentive scheme
Gap sites (Wholesale)
Gap sites (retail)
Sewer blockages
External flooding Incidents
Raising customer awareness to reduce the risk of flooding
Hydraulic internal flood risk resilience
Hydraulic external flood risk resilience
Projected P10 underperformance payments and P90 outperformance payments for United Utilities' bespoke
performance commitments over 2020-25
Source: Ofwat Final Determination, December 2019
OQQ
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Optimised investment plan
for multiple benefit
Industry leading technologies backed
by industry leading innovation culture
Systems Thinking enabling a data
driven proactive approach
United Utilities
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Credit Investor presentation 38
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