2023 Financial Outlook and Investor Presentation
Digital Customer Experience
Ever-increasing user expectations and competition necessitate world
class customer care. Founded on innovation and people-first culture,
TaskUs delivers consistently excellent CX support for the world's
leading brands. The digital nature of the support we provide allows us
to automate a greater portion of these interactions, support multiple
interactions concurrently and use support staff based in higher margin,
offshore markets.
SOLUTIONS:
Omni-Channel Care
Learning Experience Services
New Product or Market Launches
Customer Acquisition
Technical Support
Consulting Services
TaskUs™
2022 Revenue:
$638mm
66%
12%
1
Voice
27%
Omni-Channel
61%
Non-Voice
Note: Percentage based on 2022 DCX revenue
Investor Presentation | 11View entire presentation