Interim Results slide image

Interim Results

22 TOURING - AN INSIGHT-LED STRATEGY FOCUSED ON FUTURE CUSTOMERS Touring appeals for many reasons: Adventurous destinations Hassle-free planning Interesting itineraries Growth requires a much higher level of first-time bookers and lifetime values are high vs. acquisition costs Tour manager excellence is critical to repeat bookings 1 3 Product innovation Premium jet tour launch ⚫ Flexibility • Regional flying strategy Commercial growth New distribution (Titan) Margin growth Channel management Important drivers for first-time bookers are... Knowledgeable tour managers ✓ Everything taken care of Interim results for the six months ended 31 July 2022 Ability to see and do more 2 Brand fame • World-class tour managers ⚫ Supercharge first time bookers ⚫ The sales journey 4 Efficiency and simplification Leveraging our technology Constant challenge of our cost of operation and processes SAGA
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