Investor Presentaiton

Digital Footprint Customer Induced Financial Transaction Analysis HY September - 2021 1.95% 2.87% 3.75% 4.16% 5.82% 6.72% 9.69% 93% customer induced transaction routed through Digital Channel including ATM HY September - 2022 ■UPI ATM Cash withdrawl 2.04% 0.47% 0.75% 2.48% 2.76% 1.46% 3.32% 5.46% 6.40% 95% customer induced transaction routed Branch Manual Transactions ■Debit Card ■Branch Initiated Digital Transactions ■Internet Banking ■NACH Mobile Banking AePS 64.28% through Digital Channel including ATM 75.61% UPI has emerged as the preferred mode of transaction for Bank's customers. IDBI BANK Page 35

View entire presentation