Sustainability Report 2020
Methodolody and materiality
Creating value Who we are?
Accelerating actions
to achieve the SDGs
| People | Planet | Prosperity | Peace | Partnerships | Appendices
RELEVANT ISSUES
IMPORTANCE
STAKEHOLDERS
IMPACT
AVERAGE
At PetStar, during 2020 we conducted a materiality study in order to determine relevant issues and present information in this regard, taking into account our general
mission, corporate strategy and concerns expressed directly by stakeholders.
In this exercise, we conducted surveys to find out the perception of the importance of social responsibility in PetStar, taking into account direct and indirect inquiries:
Compliance with environmental
1
3.68
3.84
regulations for the company.
Treat the process water and neutralize
2
3.60
3.80
the water footprint.
Maintain a value offer based on
collection services, impeccable
3
3.58
4
3.79
payment, and training for Collector
Partners.
2020-2021
Stakeholders
Universe
Measure and take actions to reduce its
4
3.50
3.75
greenhouse gas emissions.
Nationals
NGOs
Impact on the conservation of habitats
5
3.28
3.64
and biodiversity.
Collaborators
290
Consider climate change in business
6
2.95
4
3.47
operations.
Collector Partners/
7
Foster a circular economy.
2.30
4
3.43
Clients
DIRECT
INQUIRIES
Collector
Partners/
waste pickers
waste pickers
559
Clients
DIRECT
INQUIRIES
Chambers
and
associations
Evaluate and promote respect for
8
3.56
3.28
human rights in all its operations.
Suppliers
253
Promotion of actions in favor of social
9
3.54
3
3.27
mobility and inclusive recycling.
Have mechanisms to avoid
Clients
9
10
3.47
3
3.24
discrimination in all its operations.
Suppliers
Public
opinion
Beneficiaries
5
Caring for and strengthening
11 occupational health and safety in the
2.37
3.18
90
Sustainability
Report
2020
102-15, 102-21, 103-33, 103-34,
PETSTAR
GRI
102-40, 102-42, 102-43, 102-44,
102-46, 102-47
workplace.
Importance for stakeholders
2.00
2.50
550
3.00
3.50
Creating value | Who we are? Accelerating actions | People | Planet | Prosperity | Peace | Partnerships | Appendices
to achieve the SDGs
>> Materiality graph
4.00
2345
819
10
6
2.00
2.50
3.00
3.50
4.00
Impact of the company
Environmental
Diversity and
Human Rights
Health
Social
Sustainability
Report
2020
PETSTAR 91
11
7
1
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