Aurora Investment: Better Overview

Tinman automates tasks to streamline the customer journey Increasing Task Automation Tinman breaks down specialized, human-generated tasks into simple, machine-driven tasks to improve labor liquidity and lower overall labor costs Average funded loan now features >400 fully automated activities - as more processes are automated, each loan requires fewer labor hours to complete Human-generated tasks² Decreasing Labor Hours Per Loan Note: 1. Total transactions equals the sum of human generated, machine generated, and automated tasks. 2. Human generated tasks are manually created and manually assigned 3. Machine generated tasks are machine created and manually assigned 4. Automated = Automatically created and automatically processed tasks. Certain automated activities require minimal manual review by regulatory law; we consider these tasks automated. 5. Better internal estimate based on industry research 6. Hours represent time spent in Tinman by Better Employees Better Q4 2020 Rate Term Refinance Loans >350% increase in total tasks¹ 425 391 92 66 12 14 28 6 2016 2020 Machine-generated human fulfilled tasks³ Automated tasks4 Q4'20 Average: 29 hours Q1'19 Average: 38 hours Industry Average5: 70-100+ 1,200 1,000 800 600 400 200 0 20 40 Hours Per Loan 25 20 15 10 5 Q1 2019 Rate Term Refinance Loans 60 тл 80 100 Q4'20 Q1'19 20 20

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