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Investor Presentaiton

International Retail: Loans and Provisions TOTAL RETAIL² MEXICO PERU 233 246 545 231 517 216 473 208 432 402 248 238 236 236 244 491 218 206 199 203 424 163 400 364 372 233 235 228 234 221 Q4/18 Q1/19 Q2/19 Q3/19 Q4/19 Q4/18 Q1/19 Q2/19 Q3/19 Q4/19 Q4/18 Q1/19 Q2/19' Q3/19 Q4/19 CARIBBEAN & CENTRAL AMERICA CHILE COLOMBIA 155 159 155 160 582 554 549 187 145 531 471 170 157 147 141 148 150 154 532 138 156 165 134 485 120 455 420 138 377 101 Q4/18 Q1/19 Q2/19 Q3/19 Q4/19 Q4/18 Q1/19 Q2/19 Q3/19 Q4/19 PCL as a % of avg. net loans (bps) Loan Balances Q4/19 Spot ($B) Mexico $13 Q4/18 Q1/19 Q2/19 Q3/19 Q4/19 PCLs on Impaired Loans as a % of avg. net loans (bps) Peru Chile Colombia C&CA Total² $10 $25 $7 $18 $74 1 Adjusted for acquisition-related costs, including Day 1 PCL impact on acquired performing loans 2 Total includes other smaller portfolios 47
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