Financial Results Presentation

Community Financial Services: Overview of Market Share for Malaysia Market share Loans Jun-19 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 VS Mar-19 Market position Total consumer (Household) 17.6% Auto (Purchase of transport vehicles) Total mortgage * 17.7% 17.7% 17.8% 17.5% 27.1% 27.3% 27.7% 28.0% 28.3% 13.3% 13.4% 13.5% 13.6% 13.6% 2 2 2 Credit cards ** 19.0% 19.1% 19.2% 19.1% 19.0% 1 Unit trust 50.4% 50.1% 49.6% 49.5% 49.2% 1 Deposits Total deposits *** Total core retail deposits Retail CASA ^ Retail savings Λ Demand deposits Λ 18.6% 18.3% 18.4% 18.2% 17.8% 1 Λ 17.9% 17.8% 17.2% 16.9% 16.8% 25.0% 24.9% 25.0% 25.1% 24.9% 28.6% 2 1 28.2% 28.5% 28.4% 28.3% 1 19.0% 14.4% 19.1% 18.9% 14.4% 13.5% 13.0% 12.9% 19.0% 18.9% 1 2 Retail fixed deposits Channels Λ Internet banking - Subscriber base Mobile banking - Subscriber base Internet banking - Transaction Volume ^^ Mobile banking - Transaction Volume Branch network 18.6% 41.0% 40.2% 39.7% 31.4% 30.9% 30.7% 31.3% 31.8% 53.8% 53.3% 52.8% 50.7% 50.7% 65.9% 65.4% 66.7% 62.9% 62.6% 19.0% 19.2% 19.2% 19.3% 39.6% 40.6% 1 1 1 1 1 Note: * Refers to housing, shophouse and other mortgage loans ** Credit cards market share refer to receivables for commercial banks *** Total bank deposits inclusive of investment asset ("IA") 31 Λ ΑΛ Without IA. With IA, the market share as at June'19 for Total Core Retail Deposits, Retail CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 17.4%, 26.0%, 28.3%, 22.0% and 14.1% respectively (against MBB retail IA). Excluding non-financial transactions as per BNM guidelines Maybank

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