Three-Year Recovery Plan

ESG overview and proposition Environmental Our Planet Despite the impacts of COVID-19, the Group is strongly committed to building business resilience to manage the significant physical and transitional risks of a changing climate The Group's Sustainability commitments have three focus areas: 1 2 3 Primarily, reach net zero emissions by 2050 through investment in Sustainable Aviation Fuel, new aircraft technology and participation in carbon markets Reduce waste and single use plastic through its waste reduction program Institutionalise ESG by enhancing Board and Executive accountability through TCFD¹ disclosures and developing an interim emissions reduction target Aligning to the Climate Action 100+ sustainability principles Social Our People • Operating cash positive flying across the Group airlines to bring people back to work sooner Successfully advocated for industry support for our people who were impacted by ongoing stand downs Partnering with government and >300 organisations to provide support and secondary employment opportunities for our people Protecting our people through 'Fly Well' and 'Work Well' programs including taking a leading stance on vaccinations and strengthening focus on employee mental health and wellbeing Our Community Operating repatriation flights to bring Australians home and providing critical freight services Prioritised ethical business activities and human rights through: supplier due diligence; supporting indigenous and small businesses; signatory to the UNGPS²; and our modern slavery statement Governance Our Governance New Group Management Committee role - Chief Sustainability Officer - and sustainability team to accelerate and deepen our commitment to net zero emissions by 2050 along with the implementation of our wider ESG strategy Enhanced safety governance framework, with continued focus on safety of customers and employees as our first priority Monitoring global developments in laws, regulations and business practices to ensure an effective governance framework is in place to protect, create and enhance stakeholder value Proven resilience during COVID-19, reflecting a sound, adaptive risk management framework Leveraging insights of external stakeholders to identify key environmental and social risks, trends and priorities, such as Global Compact Network Australia (GCNA) membership Continued commitment to acting responsibly, respecting our social licence to operate 100 1. Task-force on Climate Related Financial Disclosures. 2. United Nations Guiding Principles on business and human rights. | 7

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