Investor Presentaiton

83% OF SMES CUSTOMER BASE¹ ENCOURAGING ENTREPRENEURSHIP IN THE COUNTRY EMPRESAS NÚCLEO UP TO R$200M IN REVENUE EMPRESAS POLO UP TO R$ 30MM IN REVENUE NEGÓCIOS AGÊNCIA UP TO R$ 3MM IN REVENUE NEGÓCIOS DIRECT UP TO R$ 300K IN REVENUE • • POSITIONING • FULL BANKING OFFER SMES SERVICE MODEL FOCUS ON LONG-TERM & CASH MANAGEMENT PRODUCTS SPECIALIZED SUPPORT FULL BANKING OFFER FOCUS ON COLLATERALIZED PRODUCTS AND SERVICES DEDICATED SPACE AND MANAGER FOCUS ON CREDIT PRODUCTS AND TRANSACTIONALITY: PIX, GETNET, CARDS, CASH RETAIL STORE . DIGITAL PACKAGE FOCUS ON REMOTE MANAGER TRANSACTIONALITY: PIX, GETNET, CARDS SPECIALTY STORES Santander Negócios MEI comprises companies up to R$ 81,000 in revenue SEGMENT-TARGETED OFFERS DIGITAL BANKING INTERNET 78% OF CUSTOMERS USE THE APP AND IB + R$ 14Bİ BALANCE FROM GOVERNMENT PROGRAMS ALLOCATED TO SMES THROUGH DEC-20 26

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