Bank of Georgia Group Financial Results slide image

Bank of Georgia Group Financial Results

Focusing on increasing product sales in digital channels Figures given for JSC Bank of Georgia standalone 55.7% Share of digital channel transactions Number of transactions* millions Products sales in digital channels** thousands Share of 57.5% 60.2% 62.6% 63.9% digital product sales 38.6% 37.9% 45.2% 44.1% 42.5% 87 98 86 79 12 1 75 1 12 11 1 11 21 21 11 21 21 2+ 22 20 20 1 1 96 96 671 58 578 37 550 39 454 410 27 30 613 541 511 60 424 52 53 383 44 41 2Q22 3Q22 ■mBank/iBank/sCoolApp ATMs 4Q22 Other digital channels Human-assisted channels 1Q23 2Q23 2Q22 3Q22 4Q22 1Q23 2Q23 BOG Pay Terminals ■mBank/iBank/sCoolApp Other digital channels *In 2Q23, we changed the methodology of calculating the number of transactions and now include payments, transfers, currency conversions, P2P transactions, cash-ins and cash-withdrawals. Product sales were excluded from the count of transactions. The previous periods have been restated. Other digital channels include smaller-scale channels such as bogpay.ge. Human-assisted channels include branches and a call center **In 2Q23, we changed the methodology of calculating the share of products sold digitally and currently include all types of products sold by the Bank. The previous periods have been restated 19
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