Bank of Georgia Group Financial Results
Focusing on increasing product sales in digital channels
Figures given for JSC Bank of Georgia standalone
55.7%
Share of digital
channel
transactions
Number of transactions*
millions
Products sales in digital channels**
thousands
Share of
57.5%
60.2%
62.6%
63.9%
digital product
sales
38.6%
37.9%
45.2%
44.1%
42.5%
87
98
86
79
12
1
75
1
12
11
1
11
21
21
11
21
21
2+
22
20
20
1
1
96
96
671
58
578
37
550
39
454
410
27
30
613
541
511
60
424
52
53
383
44
41
2Q22
3Q22
■mBank/iBank/sCoolApp
ATMs
4Q22
Other digital channels
Human-assisted channels
1Q23
2Q23
2Q22
3Q22
4Q22
1Q23
2Q23
BOG Pay Terminals
■mBank/iBank/sCoolApp
Other digital channels
*In 2Q23, we changed the methodology of calculating the number of transactions and now include payments, transfers, currency conversions, P2P transactions, cash-ins and cash-withdrawals. Product sales were
excluded from the count of transactions. The previous periods have been restated. Other digital channels include smaller-scale channels such as bogpay.ge. Human-assisted channels include branches and a call
center
**In 2Q23, we changed the methodology of calculating the share of products sold digitally and currently include all types of products sold by the Bank. The previous periods have been restated
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