Investor Presentaiton
Investing in the Westpac digital experience.
Business
Merchant services
Financial tips
887229674
You can apply for an Unsecured
Business Loan
TACK by &cacy
Find out more
Label
Congratulations Josephine,
you're approved
Nice work!
You've shared your details
You've told us about your financial
situation
We've done the maths and confirmed
that you can afford this loan
We will be in touch to cover off the
finer details and answer and
questions you may have.
9:41
Categories
wome
June 2022
-$3,075.41
Total seres hon alle account
2:11
Cash flow
2012
nor
June 2022
Income
$3,028.15
Customer franchise
$6,103.56
Categories
Expenses
-83,075.41
-$1,500.00
Rent
487%
-5883.20
+Travel
Highlights
Last 12 months
*
Westpac app functionalities
·
•
•
•
Market leading user experience and
best in class search and navigation
features1
Enhanced self serve capabilities
New app for business customers with
tailored features
Business Hub centralises business
functions where users can approve
payments and view transactions
Simplified payment and authorisation
processes allowing users to check,
review and authorise payments
Improved, <2 second log-on speed
38% increase in mobile only active
customers since iOS launch²
39 average monthly app sessions per
customer in Sep-22
Digital Mortgage
•
·
Launched capability to provide
unconditional home loan approval for
selected refinance customers
Capabilities include
=
Automated valuation and title search
Electronic verification of identity
Auto-verification of income using
transactional data
Simplified required customer
financials and auto verification
Automated full approval decision
Expansion of capability to continue
in FY23 - including making available for
more customers and loan types
1 Forrester Research: Digital Experience Review TM - Australian Mobile Banking Apps, Q3 2022. 2 iOS launch in Feb-21.
Personal Financial Management
•
•
Launched embedded personal financial
management features in the Westpac
app
Over 720,000 users interacted with this
feature since launch in Sep-22
Provides customers with greater insight
into their spending based on transaction
account data and tools to enable
customer to track their spending
Key functions, helping customers
manage their finances, include
Transaction categorisation
Cashflow analysis
Spending insights
Further features to be launched in FY23
45
Westpac Group 2022 Full Year Results Presentation & Investor Discussion Pack
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