Investor Presentaiton

2020 Guidance Revisited EXISTING IMPACTS Investor Presentation REVISED Lower roaming revenues • Less mobility, store working hours REVENUE GROWTH 13% -16% 10% -12% • Lower handset sales, consumer finance Risk at SME and equipment revenues • S&M savings Overhead savings S&M savings EBITDA MARGIN 39% -42% EBIT MARGIN 18% -21% • 16% - 18% OP.CAPEX/SALES* Overhead savings Revised revenue guidance Level to preserve quality Important notice: Revised guidance is based on a scenario where gradual normalization of pandemic related impacts starts in 3Q 2020 Long Term Opportunities *Excluding license Faster Digitization of Customer Faster Digitization of Service Channels Fixed Wireless Access $Techfin 40% -42% 19% -21% 17% -19% 29

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