Investor Presentaiton

BRAND AND CUSTOMER Jetstar customer satisfaction and advocacy Relevant and measurable for low-cost as well Jetstar leads on "has low-priced fares" perceptions Jetstar the clear leader in Strategic NPS for LCCs 44 Jetstar Jetstar January to March 2015¹ 32 32 Competitor Average 1. Source: House of Brands, January to March 2015. 2. Source: Ergo Strategic NPS, May 2013 to February 2015. +23pts Lead Jetstar -Tiger May 2013 to February 2015² 48 48

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