The Path Forward

2013 INVESTOR DAY 150 200 250 300 May-12 Jun-12 350 100.0% 99.0% 98.0% 97.0% 96.0% 95.0% 94.0% 93.0% 92.0% May-12 Jun-12 Jul-12 Flight Completion Other Performance Measures Improving Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Aircraft Defects (Daily Average) Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Aircraft Defects (Daily Average) Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Apr-13 May-13 10.0 9.0 8.0 7.0 6.0 50 4.0 8.5 8.0 7.5 7.0 6.5 6.0 5.5 5.0 4.5 4.0 May-12 Jun-12 Jul-12 Aug-12 Unserviceable Aircraft for Start-Up Sep-12 Oct-12 Unserviceable Aircraft for Start-Up Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Passengers Arriving Without Bags (per 1000 passengers) May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 -Passengers Arriving Without Bags (per 1000 passengers) Feb-13 Mar-13 Apr-13 May-13 Apr-13 May-13 10

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