Investor Presentaiton
Acceleration and evolution of our "digital shift"
(overview of initiatives)
Direction
EON
- Build a new customer-focused ecosystem leveraging technology to enable a shift
from focusing on brick-and-mortar stores and product sales to the provision of
seamless experiences integrating store-based and online retail formats
- Create new earnings model based on Group-wide data sharing and construction
of data infrastructure and also transform existing operations by leveraging data
and AI
Main
Initiatives
Key measures
Accelerating the
digital business
Measures to implement
•
Expand e-commerce, online supermarket, and omnichannel sales
•
Build next-generation e-commerce platform with Ocado
Digitalization of
store, HQ work
Development
common digital
infrastructure
Improve customer experience through self-checkout, etc.
Improve efficiency of store operations
Improve efficiency by reviewing workflow and leveraging digital
technology
Personalize sales promotion through apps and loyalty
programs
Create new revenue sources such as through advertising by
utilizing customer data
Improve profit margins through data integration and data
infrastructure development
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