Investor Presentaiton

How to create lasting relationships between businesses and local communities? CONVERSATION WITH Maimunah Mohd Sharif Deputy Secretary-General of the United Nations, Mayor of Penang Island (Malaysia) and Executive Director of UN Habitat What are the most important criteria to assess the relevance and effectiveness of a company's policy towards its stakeholders? How can we assess the relevance of a company's commitment to creating lasting and productive relationships with the local communities near its operational sites? Whether at the level of a company or an urban community, the most important thing is to always keep an open mind, and to seek independent assessments of each of our initiatives and activities. This is a crucial dimension if we are to design and implement effective policies. The central idea here is that of interdependence; civil society is to urban management what shareholders are to a company. It is a matter of confronting its stakeholders and asking the question: "Are our interests aligned? Do my actions concretely benefit those I am committed to serving?". In this approach, the essential lever is transparency. A sustainable company that successfully faces the passage of time is one that has devoted significant efforts in this field. Its stakeholders - which include local communities - must have easy access to the strategy and all policies adopted by the organization, and these documents must clearly explain the commitments made, and the concrete actions that result from them. However, this is only possible if the company has a sincere commitment to local communities, which means genuinely understanding their needs and challenges but also putting in place the necessary tools to measure results. Without doing so, it will not be possible to convince both shareholders and all other stakeholders. My advice? Don't be scared of innovation and technological progress; new technologies and artificial intelligence are tools that also enable companies to improve their relations with local communities. It is an avenue that should not be neglected in order to create productive interactions with them at all times respecting fundamental rights, of course - and a useful addition to the essential: the direct relationships that you create and that you experience on a daily basis. After all, businesses are first and foremost about people. 58 SAINT-GOBAIN 2022/2023 INTEGRATED ANNUAL REPORT

View entire presentation