2013 Annual Report
190 Annual Report 2013
CREDITS
General Management
Santander
Text
Virada Sustentável e Envolverde
Materiality and Support to GRI Indicators
BSD Consulting
Publishing project
fmcom
Infographics
Luiz Iria
Páginas: 14 e 15 | 26 e 27 | 116 e 117
Photos
J. R. Duran
Pages: 8 | 30 | 32
Renato Suzuki
Page: 79
Ricardo Hara
Page: 99
Other photos, Pisco Del Gaiso.
CORPORATE
INFORMATION
Corporate Information
Shareholder assistance
[email protected]
Every trustworthy relationship starts with dialogue:
Talk to us:
Santander Service Central:
Consultations, Information and Transactional Services:
4004 3535 (Metropolitan Areas)
0800 702 3535 (Other Locations)
Available 24hs, every day.
Also for people with hearing and speaking problems.
→ Customer Service:
Complaints, Cancellations, Suggestions and General Information:
0800 762 7777
If you are in another country, make a collection call to:
55 11 3012 3336
Available 24hs, every day.
Also for people with hearing and speaking problems.
→ Ombudsman:
If you are not pleased with the solution offered:
0800 726 0322
From Mondays to Fridays, from 9 am to 6 pm, except holidays.
It requires the protocol number provided by the Customer
Service. Also for people with hearing and speaking problems.
Make queries, ask questions, and interact
with us via social networks:
Twitter: @santander_br
http://facebook.com/santanderbrasil
Visit www.santander.com.br
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