Investor Presentaiton

Status of Capital and Business Alliance with Rakuten Group * JP JAPAN POST HOLDINGS HOLDINGS In March 2021, Japan Post Holdings provided Rakuten with approx. ¥150.0 billion in funding. The two agreed on operational partnerships in various areas, including logistics, mobile, and DX. In particular, in the logistics field, JP Rakuten Logistics, Inc. was established to handle Rakuten Market's growing parcels and to promote logistics DX. In financial, retail and other various fields, we consider and implement measures for increasing corporate value through partnerships. Category Logistics DX Financial service Retailing Mobile Other Measures and initiatives With the establishment of JP Rakuten Logistics (July 2021), secure Rakuten Market's growing parcels and accelerate logistics DX Established JP Digital Co., Ltd. (July 2021), headed by CDO lida from Rakuten Group, and institute operational reforms to create post office of the future Sales of NFT* art, such as original images used to make stamps (from October 2022) Started offering Rakuten Cards (with Japan Post Bank design) (from December 2021) Provided information regarding Rakuten pet insurance (pilot test) (July to September 2022) Discussion and consideration regarding cooperation in the insurance field Opened e-commerce shop for Japan Post Trading Service on Rakuten Market (from March 2022) Catalog sales of Rakuten Market products through post offices (April to June 2022) Rakuten Mobile reception at post offices (from June 2021) Three-party collaboration with Hokkaido (from March 2022) Rakuten Market + JP Showroom (February 2022) Synergy Shortening delivery lead times and improving logistics cost efficiency by creating collaborative logistics sites (promoting logistics DX) Improving convenience by promoting DX in the Japan Post Group Improving customer satisfaction through cooperations in the cashless payment field and insurance products and services Creating new sales opportunities by leveraging mutual strengths of e- commerce and brick-and-mortar shops Expansion and enrichment of the Rakuten Ecosystem (economic sphere)* through mutual supplementation between brick-and-mortar post offices and Rakuten s digital technology Increasing corporate value and contributing to the community through partnerships in diverse fields Non-Fungible Token (NFT): Digital data linked to non-falsifiable ownership certificates, including transaction history data. * Rakuten Ecosystem (economic sphere): Rakuten's vision of a system in which all services used in one's life can be provided by Rakuten and via a Rakuten ID. JP JAPAN POST GROUP Copyright © 2023 JAPAN POST GROUP. All Rights Reserved. 12

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