Investor Presentation - FY 2022 slide image

Investor Presentation - FY 2022

Danske Bank Investor Presentation - FY 2022 Business units: Solid progress, high customer activity, enhanced profitability, and strong lending uplift for corporates Personal Customers Good customer activity in 2022, including high remortgaging activity in Denmark supporting core income ✓ Net interest income increased by 26% Q/Q PCDK: Solid activity, healthy deposit levels and volumes supported by shift to Danske BoligFri. PCNordic: Strengthened advisory services and full focus on profitability Positive traction in customer satisfaction and net customer flows continued to improve with focus on targeted segments (young, MAFS and PB) ✓ Enhanced efficiency with FTEs down 12% during the year through focus on combining expert advice with easy-to-use digital solutions and divestments Profit before impairments (DKK m) 1,578 1,201 96 Business Customers Good customer activity as bank lending volumes increased and solid activity within currency exchange and cash management as well as remortgaging Net interest income increased 18% Y/Y following developments in pricing and market rates New digital service model enabling customised customer advisory services through digital channels Expanded offerings on our highly regarded District platform with additional 3rd-party integrations: increase value prop. for customers and income revenue streams ✓ Ranked #1 in CSAT among Swedish and Finnish SMEs LC&I High customer activity supporting customers with advisory services, risk hedging and credit, and ranked Nordic #1 by customers in "Prospera Grand Total"¹) report for the 7th consecutive year Especially strong activity in M&A advisory with top-ranked positions in Denmark, Norway and Finland General Banking lending volumes up 21% Y/Y, reflecting our strategic ambition to grow, especially in Sweden. Recovery in trading in H2 following loss in Q2 Lower activity in Asset Management as fee income declined 13% Y/Y, reflecting that 2021 was a record year, and driven by lower assets under management and lower performance fees Profit before impairments [DKK m) 2,016 99 Y/Y Q/Q Profit before impairments (DKK m) 2,094 1,917 103 Y/Y 0/0 1,791 1,550 1,447 101 1,765 121 Y/Y Q/Q 96 852* 785 290 Q1 02 03 04 Nominal lending (DKK) Q1 02 03 Q4 Nominal Lending (DKK) Q1 02 03 04 Nominal Lending (DKK) * Excl. gain on DB Luxembourg sale 15 1] Nordic Prospera research by Kantar
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