Investor Presentation - FY 2022
Danske Bank
Investor Presentation - FY 2022
Business units: Solid progress, high customer activity, enhanced profitability, and strong
lending uplift for corporates
Personal Customers
Good customer activity in 2022, including high
remortgaging activity in Denmark supporting core
income
✓ Net interest income increased by 26% Q/Q
PCDK: Solid activity, healthy deposit levels and
volumes supported by shift to Danske BoligFri.
PCNordic: Strengthened advisory services and full
focus on profitability
Positive traction in customer satisfaction and net
customer flows continued to improve with focus on
targeted segments (young, MAFS and PB)
✓ Enhanced efficiency with FTEs down 12% during
the year through focus on combining expert advice
with easy-to-use digital solutions and divestments
Profit before impairments (DKK m)
1,578
1,201
96
Business Customers
Good customer activity as bank lending volumes
increased and solid activity within currency
exchange and cash management as well as
remortgaging
Net interest income increased 18% Y/Y following
developments in pricing and market rates
New digital service model enabling customised
customer advisory services through digital
channels
Expanded offerings on our highly regarded District
platform with additional 3rd-party integrations:
increase value prop. for customers and income
revenue streams
✓ Ranked #1 in CSAT among Swedish and Finnish
SMEs
LC&I
High customer activity supporting customers with
advisory services, risk hedging and credit, and
ranked Nordic #1 by customers in "Prospera
Grand Total"¹) report for the 7th consecutive
year
Especially strong activity in M&A advisory with
top-ranked positions in Denmark, Norway and
Finland
General Banking lending volumes up 21% Y/Y,
reflecting our strategic ambition to grow, especially
in Sweden.
Recovery in trading in H2 following loss in Q2
Lower activity in Asset Management as fee
income declined 13% Y/Y, reflecting that 2021
was a record year, and driven by lower assets
under management and lower performance fees
Profit before impairments [DKK m)
2,016
99
Y/Y
Q/Q
Profit before impairments (DKK m)
2,094
1,917
103
Y/Y
0/0
1,791
1,550
1,447
101
1,765
121
Y/Y
Q/Q
96
852*
785
290
Q1
02
03
04
Nominal lending (DKK)
Q1
02
03
Q4
Nominal Lending (DKK)
Q1
02
03
04
Nominal Lending (DKK)
* Excl. gain on DB Luxembourg sale
15
1] Nordic Prospera research by KantarView entire presentation