Investor Presentaiton
RI Bridges (UHIP)
Project Summary
The Executive Office of Health & Human Services (EOHHS), the Department of Human Services (DHS) and HealthSource
RI (HSRI), are charged with promoting health, nurturing quality of life and supporting our most vulnerable residents by
preserving and improving access to quality health coverage and care as well as ensuring efficient, effective, and timely
delivery of human services. The State's work on the RI Bridges system, also known as UHIP, serves approximately one
third of the State and is the case management system that supports these efforts. Some of the key programs supported
by RI Bridges include Medicaid, SNAP, CCAP, R.I. Works (RIW), LTSS, and General Public Assistance ("GPA") Program.
Project Timeline
Scope
Phase 1 - Implementation of State
Phase
Health Exchange
Phase 2 - Addition of Human Services
Programs
Phase 2 - Stabilization of Integrated
System
End Date
Status
Budget Snapshot*
October 2013
COMPLETED
September 2016
COMPLETED
2020
COMPLETED
Overall Health*
Schedule
Budget
Phase 3 - Ongoing M&O and DDI (new
dev.) for Certain Programs
TBD*
IN-PROGRESS
Fiscal Year
FY2021
Approximate Project Budget
$83m
Key Updates*
•
•
FY2022
$83m
Completed transition into new M&O contract (RFP & vendor selection completed in 2021)
including implementation of new performance measures and executive reporting
Implemented multiple system releases including enhancements and ongoing maintenance &
operations changes; one notable enhancement enabled text message notifications for RIBridges
customers
FY2023
$78m
Risk/Issues/Decisions Needed
FY2024
TBD
*Note: The RI Bridges program is managed by an executive committee
(DHS director (chair), HSRI director, Medicaid director, IT Chief of Apps)
and details on budget, status, risks/issues are provided via monthly
executive reporting to the DOA director and EOHHS secretary.
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