Investor Presentaiton
1 We Have Proven Our Ability to Transform in the Small Business
Market and Anticipate Similar Benefits in Mid- and Up-Markets
Small Business Market Transformation
Impact FY11-FY17
Product and technology
Single cloud-based strategic
platform for all clients
Streamlined development and
hosting
Operational excellence
+8.3%
Revenue
CAGR
Call reduction through effortless
client experience
Doubled
Margins
■
Service alignment
Streamlined implementation
World-class distribution
■
HCM upsell potential
+320 bps
Retention
Mid- and Up-Market Transformation
Product and technology
·
Market-leading WorkforceNow and
Vantage platforms
87% of mid- and up-market clients on
latest version
Migrations pacing based on client
complexity and readiness
Operational excellence
Technology-enabled self-service
incorporated into products
Client self-learning embedded into
product workflows
Continued product enhancements based
on client call analytics
World-class distribution
Significant HCM upsell with both
WorkforceNow and Vantage (average
~4 HCM solutions per client)
Copyright 2017 ADP, LLC.
24
ADP
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