2023 Investor Day Presentation

Investments in Our People Are Powering Our Path Forward 2023 All-Employee Workshop Full-day workshop for all team members Explore how we can elevate the customer experience Build trust among the team to set up future success "It was an enjoyable day with co-workers all striving to continue being world class service providers." QUR Customer Day Semi-annual event held on same day across Company • Host 1,200+ customers for conversations about their experiences Strengthens our customers' confidence in local teams We Know What's Most Important to Our Customers Fleet Quality & Availability Responsiveness / On Time Customer Service Pricing 10% Account Administration (billing, etc.) 3% Creating Focus on Customer Moments and Alignment Across the Organization United Rentals® Work United® 45% 42% 2023 Investor Day | 57

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