Investor Presentaiton

GBM overview Strategy update Appendix Investment in technology enables better client service, growth and efficiency Digitising the client experience HSBCnet and Connect ◆ Secure, resilient and future-proof digital platforms and capabilities allowing customers to transfer large quantities of payments Award winning mobile app gives quick and convenient 24/7 access with best-in-class biometrics HSBC Menu Account information D Welcome to HSBCnet >154k Customers Welcome to the start of your new HSBCnet Here's a quick tour of the footuros that will help you do things faster and more easily. US Demo Use US Engl Layoff Tasks Delivering digital services HSBC SmartServe A secure, digitised customer User Interface for Wholesale clients to request entity onboarding and access to products and services ◆ Dynamic questionnaires replace paper forms to provide a simple journey which includes eSign, document exchange and Virtual Assistant ♦ Integrations to regional corporate registries and data providers to minimise client effort when onboarding 200 >20k Client Interactions $16.8tn Annual Payments 3.3k Transactions per minute Account information EURUSD 10MN TY Show all courts Grey Lion Ceny Currency FX Apps * Account SPOT Execution CADCANADIAN Dolan 020-12220150 Forward Execution 2013 00:00 STARDUSTRIES Current Subrocal Swap Execution CNV Min SPOT Liquidity Ladder 37000047001 31 Oct 2010 19:32 Обво со C FX Option Execution Volatility Grid 720m payments processed YTD April 21 (+36% on same period last year) Historical HSBC Indicative Mid-Rates EURUSD 13:02 1.17259 Max 1.17006 1.1766 Related Searches Q EURUSD 10MN 1Y QEURGAP Q EURAUD QEURCNY eve Open App> >1.4k Internal users 19 Countries live HSBC SmartServe Overview Carevie Tarki Add gr ल x New sutreach Products & Servic dard F Ogat KIC CUR-01 302020 A AUM KIC K to:8000 Actos d KIC հարցուր դաս bk Og bkAwes UK KAF OgChat KC pro que H Ontine ser Live dut N 10

View entire presentation