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Vision 2025 slide image

Vision 2025

Net Promoter Score Approaching Best in Class Our investments in customer service, usability and technology are translating into high customer satisfaction levels Peer Net Promoter Score 1 (1) (6) (12) (24) ZIONS Citi BANK OF AMERICA WELLS FARGO BANCORPORATION Source: Customer Guru 1 As of 12/31/2022 WaFd Bank CHASE 3 15 15 44 75 us bank PNC WaFd Bank USAA 17 WaFd Net Promoter Score 1 34 51 48 48 44 2017 2018 2019 2020 2021 2022 9
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