Market Leader with Potential for Further Penetration
Our Journey has Enabled a Best in Class Digital Offering and Embraced by Customers
Leading position
Making digital channels a "one-stop shop" for our customers
Multi-channel offering
Digital
transactions
ratio
79%
+15 p.p.
94%
2019
2022
Leading digital functionality and continuing
innovation
Active
users (k)
2022
412
246
ВОС
Peer 1
Award Wining Digital Offering
Best Digital Bank in Cyprus 2019-2022
By Global Finance Magazine
94% digital transactions ratio
12:30
t
QuickHub
Everyday needs
Engagement and Transaction Ratios
94%
Digitally
transactions ratio
79%
87%
Open an account
Get a new card
83%
Digitally engaged
69%
customers
Borrow
Save
☑
Offer
Car hire purchase
Personal loan
Digital
deposits ratio
10%
Dec 2019
Fixed deposit
Notice account
account
Get your insurance
19
Car
Get it done
New
Deposit a
cheque
8
உ
Update your
contact info
Home and
content
52% increase in active users
Active users count (#'000)
427
+52%
Mar 2023
Active Digital
281
378
users
Link other
Banks
Active Mobile
Banking users
173
218
49
Active Quickpay
users
Dec 2019
Mar 2023
38View entire presentation