Investor Presentaiton

COVID has accelerated shift from offline to online £22 Shift to online • 64% of consumers would now buy used cars online [36% pre-COVID]* • Shift to online will continue and be permanent given poor legacy experience Increased consumer discovery of new and better way of transacting Weakened incumbents • Offline incumbents' activity has been. permanently impaired . High fixed costs, limited online presence and lack of brand awareness Disruption to new car market reduces no. of traditional used car dealerships. Car ownership • 44% of public transport users reducing or stopping use * • 48% of ride-sharing and taxi users reducing or stopping use* • 15% of used car buyers hadn't previously planned to purchase* *Source: CarGurus – UK COVID-19 Sentiment Study CAZOO Investor Presentation - March 2021 14

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