Investor Presentation - Q4 FY22

Responsibility towards community Project "Sashakt", an initiative by HomeFirst to empower the households to uplift these households and bring an all- around improvement in their social, economic, and health of migrant factory workers living in Narol (Ahmedabad). "Mahila Shram Shakti Kendra", an initiative by HomeFirst in Ahmedabad & Surat to empower the women migrant workers facing extreme vulnerabilities. સાડ C AC 21215 Exp homefirst Commitment towards community Distribution of 4000 fruits trees to marginal farmers Developed Van Aushadhi Garden with 1000 herbal tree plantation Sponsored treatment of clubfoot disability for 50 children Sponsored treatment of Cleft lip for 44 children Sponsored Eye Cataract Surgery for 100 underprivileged patients Donated for installation of solar panels at the physiotherapy Centre • Responsibility towards employees Certified as "Great Place To Work" by GPTW Institute for 2 successive years. Employee Training and Development Formal talent pipeline development strategy. During the period FY22, 5288 manhours of training vs 4770 in FY21 to employees though various courses. Employment & Labour Practices Adopted policies for creating a safe and conducive as well as inclusive work environment for its employees: HR Policy • Equal Opportunity Policy Parental Leave Policy. This is reflected in the diverse employee base consisting of ~27% women overall . 52% women at head office 20% women in senior management. Human Rights, Health & Safety Employee Development and Wellbeing: We have conducted programs for Financial, Emotional and Physical wellness (68 sessions for FY22) for our employees. Progress on Social Development Responsibility towards customers Customer Satisfaction Customer focus: Playing a key role in Financial inclusion by facilitating affordable home loans and empowering women borrowers. EWS and LIG customers account for more than 75% of AUM. Feature rich mobile apps to provide seamless service and to track NPS score as a feedback mechanism. Our NPS score for Q4FY22 is 75. Prepayment facility provided on the Customer App to "nudge" customers towards prudent finance management. 80% of active customers are registered on HomeFirst Customer Portal App. Android Rating is 4.2 (17Apr'22). Helped 28,368 customers to claim PMAY subsidy. Received Rs 703.8 Crs till date as PMAY subsidy which was credited to customers account. Link: Grievance Redressal Policy is in place to receive and respond to customer complaints. https://homefirstindia.com/policy/complaints-grievances/ Investor Presentation - Q4 FY22 20 homefirst We'll take you home

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