Fourth Quarter, 2023 Financial Overview
Our Progress
Key accomplishments against our strategic priorities
+650,000
net new clients
ÅÅÅ
ÅÅÅÅÅ
across CIBC and
Simplii over 12 months¹
$17B of referrals
since fiscal 2019 across Canadian
Commercial Banking and
Private Wealth Management²
Avivi
+15%
of U.S. Commercial
clients have a Private
Wealth relationship5
GÅ
Top 10
Registered Investment
Advisor by Barron's for
the 4th consecutive year
Ranked #1
by J.D. Power's
Mobile App
Satisfaction Study
85%
Digital Adoption Rate
in Canadian
Personal Banking3,4
+20%
of total Capital Markets
revenue originated from
the U.S. region
Ranked #1
by J.D. Power's 2023
Small Business Banking
Satisfaction Study
Ranked #1
by the Investment
Executive Report Card
on Banks for branch
advisor ratings
Wood Gundy
ranked #2
by the Investment
Executive Brokerage
Report Card's
survey of advisors
Kol
+26% YoY
Direct Financial
Services (DFS)
revenue growth
Best Investment
Bank in Canada by
Global Finance
Endnotes are included on slides 58 to 66.
CIBC◇
Fourth Quarter, 2023
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