Investor Presentaiton

BRAND AND CUSTOMER Digital Transformation - over a million fans and followers New direct channels to market • . Qantas.com - Australia's No. 1 travel website¹ 630,000 Fans on Facebook • 270,000 Followers on Twitter • 80,000 Followers on Instagram • 20,000 Subscribers on YouTube ⚫90,000 Followers on LinkedIn • 20,000 Followers on Google+ • In 2015 there have been 70,000 queries from passengers online² • Jetstar.com - 15.5 million visits per month • 1,150,000 Fans on Facebook • 230,000 Followers on Twitter . • 18,000 Followers on Instagram QANTAS + Jetstar Fights Packages Hotels Cars & extr Plan your trip Friday Fare Frenzy Fiji (Nad $225 Deporting Melbourne So Gold Coats Find Flights > Sale wat op (AED)&May 20 VIEW ALL SALE FARES Book FN FrFlyer stgeorge Hamilton Island Sale Fly dront from Sydney, Fishing and Mitrous Reasons to book online Price Pramice fee-free Payment Optics Points Plus Pay 24/7 Phone Scent About Frequent Flyer Manage Your Booking Hobart | Sculpture on the Waterfront 1. Source: Hitwise Australia. Most Popular Websites in Travel (Airlines and Transport category), April 2015. 2. January 2015 - April 2015. Qantas ~45% of Group marketing spend now through digital channels 4:38 pm 13% C QANTAS 565 posts 79.4k follower 692 ✓ Following Share your Qantas experience by tagging photos #Qantas, #Qantas Airways or @Qantas to give us sto permission to repost your image. Terms and Conditions at: www.facebook.com/Qantas/info Ο A 45

View entire presentation