Investor Presentation - Q1 FY23

= Digital Adoption % Customers registered on App 84% 80% 76% 72% 67% Unique user logins as % of active customers Customer Rating on Google Playstore 3.9 56% 54% 54% As of 23 Jul'22 51% 51% Q1FY22 Q2FY22 Q3FY22 Q4FY22 Q1FY23 Q1FY22 Q2FY22 Q3FY22 Q4FY22 Q1FY23 % of Service Requests raised on App % Non-cash collections 83% 87% 80% 82% 92% 91% 92% 92% 94% 75% Q1FY22 Q2FY22 Q3FY22 Q4FY22 Q1FY23 Q1FY22 Q2FY22 Q3FY22 Q4FY22 Q1FY23 Source: HomeFirst App Database Note: Service requests raised are a count of unique requests made by the customers on the app. 15 Investor Presentation - Q1 FY23 Average payment per user on app *31,232 Avg time spent by user on the app per session 1m 51 sec For Q1FY23 For Q1FY23 No of Payments via Customer App 15,850 For Q1FY23 homefirst We'll take you home

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