Investor Presentaiton
INVESTING IN TECHNOLOGY
CONTINUING TO DRIVE EFFICIENCIES AND ENHANCE THE CUSTOMER EXPERIENCE
FOCUS FOR FY22-23
EQT are continuing to invest in a number of critical technology areas such as:
Information & Cyber Security
Process digitisation and automation
Digital solutions for clients to self serve
Data analytics
For the Corporate Trustee Services business unit, a clear focus on creating scale and efficiency through process reengineering
and automation.
For the Superannuation Trustee Services business unit, enhancing the use of data and analytics to support improved member
outcomes
For the Trustee Wealth Services business unit, investing in platform and digital solutions to improve the client experience and
operational efficiency.
~$2.0 - $2.5 MILLION ALLOCATED FOR FY22 PROJECTS¹
883
Enrich the customer and
employee experience
1 Combination of operational expenditure and capital expenditure
Enhance value creation
Efficient processes &
operations
33
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