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Free Market Performance and Investment Plans

... handled by a unified platform 70 mn COMMODITY CUSTOMERS 5 LANGUAGES 2 HEADCOUNT enel 16k EXT. WORKERS CUSTOMER CARE 400k CALLS MANAGED DAILY SERVICES ACTIVATION 22k DAILY ACTIVATIONS (EU) PAYMENTS 2.3 mn DAILY PAYMENTS PROCESSED BILLING 2.6 mn DAILY BILLS MANAGED -30% COMMERCIAL CLAIMS 2024 vs. 2021 -80% AVERAGE ACTIVATION TIME 2024 vs. 2021 +30% AUTOMATED PAYMENTS 2024 vs. 2021 -20% BILLING CLAIMS 2024 vs. 2021 25 1 2 3 4
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