Investor Presentation
RS
Competition
Unique solutions with strong technology processes, know how, scale and leading global market position
Primary Competitors
Software Support & Maintenance:
ORACLE
Microsoft
SAP
IBM
Why Rimini Street Wins
Only third-party support provider at global scale with more than 86% market share (according to
Gartner metrics)
• Substantial cost savings, ROI and value compared to software vendors
Support for all custom code
.
•
• Custom global tax, legal and regulatory support for more than 150 countries
• Excellent service experience (4.9 average out of 5 client satisfaction score)
• Guaranteed no required upgrades for minimum fifteen (15) years
• Preferred proprietary tools, methodologies and processes (some patents issued, others pending)
Managed Services:
.
Only unified Support and Managed Services with a single, trusted IT partner at global scale
Infosys
.
TATA
ACN
Cognizant
• Substantial cost savings, ROI and value compared to systems integrator competitors
• Only unified offering with “unlimited” cases for incidents and service requests
Enhancement Support
• System Health Monitoring for issue avoidance
• "Turnkey" service for Oracle, SAP and Salesforce systems
• Excellent service experience (4.9 average out of 5 client satisfaction score)
Capgemini
Property of Rimini Street 2023 | Proprietary and Confidential
•
Preferred proprietary tools, methodologies and processes
14View entire presentation