United Rentals M&A and 4Q Results Presentation

Online digital strategy and results: 2020 Increase Demand Through Digital Marketplace + Enhance the Customer Experience + Extend Service offerings. United Rentals Equipment Branches Solutions Services Company Your Job Starts Here Q Search equipment, solutions Popular Equipment Types CB Enter a location (required) My Equipment My Branches United Rentals United Rentals erate 400W v United Academy Scan this code to view training records ID: 1559779 UAC: 7gBM9H BARRY DRISCOLL • Generate awareness and interest North Kansas City, M Chat Now My Account VVLYM • • Acquire new customers • • Capture demand through online digital transactions UR.com revenue increase of -20% YOY or L 30-33 Create or Prote Access real-time account and equipment GPS information Desktop access through Total Control® and mobile access through the United Rentals Mobile app Customers who represent over half of revenue engaged digitally in Q4 2020 • unitedacademy.ur.com Conduct Safety training through United Academy (UA) Service owned fleet with Customer Equipment Services (CES) Either UA or CES are used by customers who represent ~65% of revenue United Rentals® United Rentals, Inc., 100 First Stamford Place, Stamford, CT 06902. 2021 United Rentals, Inc. All rights reserved. 21

View entire presentation