Nordea Kredit Performance Update

Financial crime prevention Significant investments Financial crime prevention spending, annual Employees EURM 300 1,600 1,500 >1,500 >1,500 >1,500 >1,500 250 1,400 1,200 1,200 210 200 190 1,000 180 180 190 1170 150 800 500 600 Financial crime prevention staff 100 - Financial crime prevention spend, annual 400 200 50 50 0 46 0 - 2015 2016 2017 2018 2019 2020 2021 Actions against money laundering We collaborate closely with all relevant authorities, including law enforcement and regulators, and encourage even closer collaboration on multiple levels, as financial crime knows no borders Significantly strengthened financial crime defence - more than EUR 1.1bn spent since 2016 Around two billion transactions annually subject to hundreds of different monitoring scenarios, resulting in hundreds of thousands of alerts, leading to thousands of Suspicious Activity Reports (SARS) filed with the relevant authorities - More than 1,500 employees dedicated to working on prevention of financial crime – 12,000 employees in direct contact with our customers regularly trained to identify signs of financial crime AML topics - The Danish FSA inspected our AML processes in 2015 and handed their findings over to the Danish Public Prosecutor in 2016. The investigation has not yet concluded Provision of EUR 95m in Q1 2019 for AML-related matters Given the uncertainty regarding possible fines, the level of provision for ongoing AML-related matters will be maintained, while continuing the dialogue with Danish authorities Nordea

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