Investor Presentaiton

Operating expenses 35.3 34.0 Cost to Income Ratio (%) 34.8 Highlights Income Risk Expenses Capital Liquidity Divisional Key Highlights • • • Q2 22 cost to income ratio at 28.7% below guidance reflecting stronger income Staff costs increased y-o-y on incentives to drive underlying earnings and hiring for future growth particularly in international network and digital capabilities. Lower depreciation and amortization reflects reduction in branch network Higher IT costs reflecting increased investment in digital platform Cl ratio within 33% guidance revised enabling an acceleration in investment for future growth 32.6 33.1 33.5 30.8 • 28.7 26.7 Q2 21 Q3 21 Q4 21 Q1 22 Q2 22 CI Ratio (YTD) CI Ratio (QTD) Guidance Operating expenses trends (AED mn) +10% 2,272 2,078 1,896 1,956 1,965 625 498 Other Cost 392 410 441 182 147 150 156 175 IT & Commun. 236 240 239 176 167 Dep. & Amort. 1,116 1,157 1,229 1,192 Staff Cost 1,238 Q2 21 Q3 21 Q4 21 Q1 22 Q2 22 Operating expenses composition (%) Breakdown as at Q2-22 Dep. & Amort. 10% Staff 60% Other 11% IT 5% Occupancy 3% Equip. & Supp. 3% Commun. 3% Service & Legal 3% Marketing 2% 20

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