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Investor Presentaiton

M25: FY2021 Achievements in Key Strategic Objectives (1/5) Sustainable ROE M25 HUMANISING FINANCIAL SERVICES Top Rated Customer Experience FY2021 M25 Targets ROE 9.8% CIR 45.3% 13-15% <45% EPS 69.7 sen DPR* 84.5% >100 sen 40-60% Regional ESG Leader +23 NPS 95th percentile Industry leader in customer experience Retained FTSE4Good 4 star rating^ Pervasively Digital New Value Drivers *Dividend Payout Ratio "Maybank is the top 25% by ESG rating amongst PLCs in the FBM Emas Index that have been assessed by FTSE Russell. Sustainability 3
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