Our Digital Consumer Bank Pitch
NORTH AMERICA
Investing together to improve commercial capabilities
2020 Highlights
Strategic priorities
Branches
1,958
While focusing on further developing the USMX trade corridor, the priorities in the
region will be to:
MA Employees
Loyal customers (mn)
38,371
3.9
Boost the execution of our regional collaboration strategy, increasing our common
value proposition and profitability, while we continue to leverage our global presence
2 Digital customers (mn)
6.0
Consolidate regional IT under a single leadership
Customer loans (EUR bn)
121
Customer funds (EUR bn)
118
Continue to reduce duplications in the operating model, platform and architecture
Underlying attributable profit (EUR mn) 1,492
Underlying ROTE¹
Optimize expenses, in part through third party cost optimization
11%
Continue to boost our remittance service to drive new customer acquisition
Contribution to Group's profit
21%
Santander
(1) Underlying RoTE adjusted for excess capital. Otherwise 7%
Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds
31View entire presentation