RBC Financial Strategy and Performance
Note to users
RBC
We use a variety of financial measures to evaluate our performance. In addition to generally accepted
accounting principles (GAAP) prescribed measures, we use certain key performance and non-GAAP
measures we believe provide useful information to investors regarding our financial condition and result of
operations. Readers are cautioned that key performance measures, such as ROE and non-GAAP measures,
including amounts excluding Corporate Support, average loans and acceptances excluding certain items,
and cash earnings excluding the after-tax effect of amortization of intangibles, do not have any standardized
meanings prescribed by GAAP, and therefore are unlikely to be comparable to similar measures disclosed
by other financial institutions.
Additional information about our ROE and non-GAAP measures can be found under the “Key performance
and non-GAAP measures" sections of our 2018 Annual Report and Q1 2019 Report to Shareholders, as well
as in our Q1 2019 Supplementary Financial Information.
Definitions can be found under the "Glossary" sections in our Q1 2019 Supplementary Financial Information
and our 2018 Annual Report.
Note to users
Investor Relations Contacts
Dave Mun, SVP & Head
Asim Imran, Senior Director
(416) 974-4924
(416) 955-7804
Jennifer Nugent, Senior Director
(416) 955-7805
www.rbc.com/investorrelations
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