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Investor Presentaiton

Strong results in customer satisfaction and employee engagement Strong customer satisfaction - positive feedback on Kemira's actions during COVID-19 Employee engagement continued to improve - clearly above industrial benchmark Kemira NET PROMOTER SCORE* 47*** 36** 33 28 30 2016 2017 2018 2019 2020 * Promoter customers (very loyal) - Detractor customers (unhappy), Scale: 0-19 Satisfactory, 20-39 Good, 40+ Excellent. ** New rolling process implemented in 2019 ***Average NPS score in 2020, data in 2020 limited due to a 6-month break in interviews following COVID-19 FEBRUARY 11, 2021 INVESTOR PRESENTATION EMPLOYEE ENGAGEMENT 81 6 PTS ABOVE MANUFACTURING INDUSTRY BENCHMARK 56
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