Western Union Company Results Highlights
Key Statistics and Reconciliation of Non-GAAP Measures
Western Union \WU
Notes
4Q20
FY2020
1021
2Q21
3Q21
4021
FY2021
Consolidated Metrics
Consolidated revenues (GAAP)-YoY% change
(3)%
(9)%
2%
16%
2%
1%
5%
Consolidated revenues (non-GAAP, constant currency and excluding Speedpay and Paymap) - YoY
% change
[a]
(1)%
(3)%
2%
13%
2%
2%
Consolidated operating margin (GAAP)
17.9%
20.0%
19.2%
19.8%
24.8%
24.7%
NA
4%
22.1%
Consolidated operating margin, excluding restructuring-related expenses and acquisition and
divestiture costs (non-GAAP)
[b]
18.8%
20.8%
19.3%
20.2%
25.2%
24.9%
22.5%
EBITDA margin (non-GAAP)
(c)
22.3%
24.7%
23.7%
24.1%
28.8%
28.4%
26.3%
Consumer-to-Consumer (C2C) Segment Metrics
0%
(4)%
4%
15%
0%
(1)%
4%
Revenues (GAAP)-YoY% change
Revenues (non-GAAP, constant currency)-YoY % change
(e)
0%
(3)%
2%
12%
(1)%
0%
3%
78.4
290.5
73.0
78.0
76.6
Transactions (in millions)
6%
0%
9%
15%
(1)%
78.3
0%
305.9
5%
Transactions-YoY % change
26.7
$
Total principal ($-billions)
Principal per transaction, as reported -YoY% change
14%
Principal per transaction (constant currency) - YoY % change
(A)
13%
96.1
9%
10%
$
25.7
$
27.9
$
27.7
$
27.7
$
109.0
15%
11%
4%
12%
8%
3%
4%
4%
Cross-border principal, as reported - YoY % change
Cross-border principal (constant currency)-YoY % change
24%
12%
28%
29%
4%
5%
(9)
23%
13%
26%
25%
3%
5%
ིིཚེ་སྒྲ
8%
20.5%
21.9%
19.6%
20.7%
24.3%
24.2%
22.2%
Operating margin
Digital money transfer revenues (GAAP)-YoY % change(")
36%
38%
45%
22%
15%
13%
22%
Digital money transfer foreign currency translation impact
(1)%
0%
(10%
(3)%
(1)%
(1)%
(1)%
Digital money transfer revenues (non-GAAP, constant currency)-YoY % change
Digital money transfer transactions - YoY% change
(1)
35%
38%
44%
19%
14%
12%
21%
83%
81%
77%
33%
19%
17%
32%
westernunion.com revenues (GAAP) - YoY % change
27%
westernunion.com foreign currency translation impact
0
(1)%
westernunion.com revenues (non-GAAP, constant currency) - YoY % change
westernunion.com transactions-YoY % change
26%
56%
FF
27%
38%
18%
12%
9%
18%
0%
(1)%
(3)%
(1)%
0%
(1)%
27%
37%
15%
11%
9%
17%
44%
55%
18%
9%
6%
19%
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