Nigeria FinTech Landscape - Impact Assessment
Deep dive -Bisi's pain points from the financial sector
Pain points
Accounts
Inability to access forex with bank
Difficulty with cross border payment with foreign suppliers
Daily transaction limits which inhibit bulk buying
Quotes
6655
"
I always exceed the limit on my daily transactions. I
don't know if there's is a way it can be adjusted
I can't send money directly to my suppliers so we now
have to find other ways to get them their money through
Western Union or sometimes through our informal
networks
Savings
■Low returns on savings, due to low interest rates
66 99
Lower savings rates, so minimal loyalty to banks for savings
Loans
■ Tedious loan application process with requirements for collaterals
High interest rates for repayments
6655
SOURCE: Customer interviews (n=215), team analysis
The interest rates on my savings is so low. I'll switch if I
see a bank that can give me a higher rate
I have heard of bad tales from those that took bank
loans from the stress of meeting the requirements, to
the pains of paying high interest on the loans, and
because of this, I don't think I will ever take a bank
loan
EFINA
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