Operational Levers to Enhance Profitability
Europe
Portugal & Poland: improving profitability and
efficiency on the back of successful integrations
Reinforce our
position as the
first privately-
owned bank
Business priorities
High focus on retail deposits,
AuMs and insurance
• Grow market share in
mortgages and SMEs
Goals
2018
Medium
term goal
ROTE1
12%
>13-15%
Continue to be
the most
profitable bank
•
Well-established franchise (11%
market share) to capture favorable
macro growth & market share
gains
Deliver on DB Polska's³ integration
commitments
Successful integration leading
to cost declines
2018
Medium
term goal
ROTE 1,2
13% 14-16%
Revenues growing in line with
volumes & stable cost of credit
Note: in local currency
(2) Adjusted for excess capital; Otherwise, ROTE in 2018 at 10% and medium term goal 12-14%.
(3) Retail & private banking business
(1) Underlying
Santander
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