Investor Presentaiton

Q1 highlights & progress on strategic imperatives (cont'd) Champion customer experience • Bell continues to lead national peers in CCTS performance improvement (1) - 6% reduction in customer complaints; share of overall complaints down 16% y/y and 55% in past 5 years Bell is only national service provider to experience a decrease in complaints Ongoing improvements to award-winning online self-serve functionalities and internal tools • Cellular CPI essentially flat y/y vs. overall CPI increase of 4.3% (2) Bell For Better • Integrated Annual Report - first for Bell and first among major communications companies in North America Bell named 3rd most sustainable telecom company globally(3) One of Canada's most family-friendly employers and top employer for young people (4) (1) Commission for Complaints for Telecom-television Services (CCTS), 2022-2023 Mid-Year Report (2) Statistics Canada Consumer Price Index - March 2023 (03/01/2022 to 03/01/2023) (3) Corporate Knights 2023 Global 100 ranking of the most sustainable corporations in the world (4) Mediacorp Canada Inc.'s Canada's Top Family-Friendly Employers and Canada's Top Employers for Young People for 2023 Consistent focus on purpose-driven strategic imperatives strongly positions Bell to deliver for customers, innovators, communities, team members and investors in 2023 and beyond Bell 5

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