Digital Progress: Canada

Digital Progress: All-Bank Canada: Progress across all key metrics as customer adoption of Digital continues. Pacific Alliance: Continued digital progress with steady increase in digital and mobile customers across all countries. DIGITAL ADOPTION (%) +6% ACTIVE 7,524 8,073 8,733 8,357 8,889 +200 bps DIGITAL USERS ( %23' 0 0 0 ) 6,316 +41% 56% 59% 58% 60% 50% 2019 2020 2021 2022 Q2/22 Q2/23 43% +1,650 bps +11% 2019 2020 2021 2022 Q2/22 Q2/23 ACTIVE 5,903 6,727 7,496 7,813 7,057 DIGITAL SALES (%) MOBILE USERS ( %23' 0 0 0 ) 1 4,513 +73% 2019 2020 2021 2022 Q2/22 Q2/23 +420 bps +60 bps 50% 51% 47% 42% 36% 28% +2,330 bps SELF-SERVE TRANSACTIONS (%) 89% 92% 92% 92% 93% 81% +1,190 bps 2019 2020 2021 2022 Q2/22 Q2/23 2019 2020 2021 2022 Q2/22 Q2/23 12019 uses historical estimation based on available mobile user data for Colombia and Chile 14

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