Ocado Investor Day Presentation Deck
Ocado Retail: Step change in long term opportunity
The market opportunity in online grocery
in the UK has fundamentally reset post Covid
Online share of UK grocery remains 1.7x what it was
before the pandemic, with outlook for continued growth
Online channel share
7%
12%
FY19
18%
FY25e
Apr-22
Customer penetration stable at 26% (Apr-22);
recent volume declines driven by cost of living and
normalisation of shopping behaviours
Ocado Retail sales evidence this step change;
business gaining share of this bigger market
Note: Nielsen data for FY19 and Apr-22 market share data, GlobalData for 2025 forecast
Ocado Retail revenue has seen a fundamental
step change compared with before the pandemic
+14ppts
Relative
outperformance
vs. UK online grocery
channel in Q1 FY22
Ocado Retail is well placed to continue to win in a growing online channel in the long term
32%
Ocado Retail revenue
growth 1Q22 vs 1Q20
And the business is taking share, with
best in class offer and available capacity
+25ppts
NPS score vs.
other UK grocers
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