ESG Strategy and Digital Transformation
① Profitable insurance business well positioned for further growth
Genikes
Insurance
Drivers
•
Widen target market leveraging on revamped
bancassurance model
• Exploit synergies with life insurance agency
force
• Focus on profitable business segments (fire
and liability)
•
Strengthen profitable penetration into motor
sector
Pursue digital growth via Genikes Insurance
& BOC digital channels
• Centralise and automate claims handling
process
• Enhance customer relationship management
Sustainable healthy profitability...
Net insurance income
€ mn
22
+9%
23
25
23
FY2019 FY2020 FY2021
GWP1 growth
€ mn
50
49
19
>
...aiming to further grow leveraging on Bank's
strong market share
Bank's loan
market share
38.8%
53
>50%
FY2019
FY2020 FY2021 FY2025
1)
Gross written premium
2) Market share as at 31 December 2021 based on draft preliminary market data
GWP1
13.1%
market share 2
2021
2025
41View entire presentation