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Investor Presentaiton

Organizational resilience & ESG agenda: ESG Performance Environmental 昌 2 1146k kWh of energy savings in 1H2021 €184k investment in energy-saving in 1H2021 149k kg paper recycled in 1H2021 Introduction of environmentally friendly loan products People >3,500 employees * >12 ths hours of training conducted in 1H2021 Certificate by the Ministry of Labour, Welfare and Social Insurance for applying good practices for gender equality in the working environment Social c.13,100 cancer patients received treatment and other services at the Bank of Cyprus Oncology Centre for 1H2021 c. €70 m n cumulative investment for the Bank of Cyprus Oncology Centre >5,500 enterprenuers educated via IDEA innovation centre, a non-profit organization, established in 2015, acting as incubator accelerator for start-ups Responsible services יון c. €0.9 bn new lending for 1H2021 87% of total transactions in Jan-Jul 2021 are through digital channels 77% of customers are digitally engaged as at 31 Jul 2021 Group Financial Results for the six months ended 30 June 2021 Governance 30% of the board of directors are female as at 30 June 2021 30 internal audits finalised in 1H2021 1072 customer relationships terminated/suspended for compliance reasons in 1H2021 #SupportCy Network Initiative €650k total contribution to the Society by all members (monetary, products and services) since March 2020 MSCI ESG Ratings MSCI ESG Ratings² Scale: AAA to CCC ESG RATINGS A Rating action date: Jun 2020 CCC B BB BBB A AA AAA A #SupportCY is a network of 125 companies and NGOs, initiated by Bank of Cyprus, during March 2020, with the aim to support the public services performing frontline duties during the Pandemic and the Society, in general 1) 2) Please refer to slide 71 in the definitions Bank of Cyprus Holdings 11
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