Investor Presentation Q4 FY22 slide image

Investor Presentation Q4 FY22

Our Sustainability Direction Our Purpose Transform in a sustainable and inclusive business in the best interest of all stakeholders ■ ■ Our Approach to ESG Embracing our responsibility to help address environmental, social and economic challenges ESG performance integration to delivery of our goals & strategy Focusing on 16 priority areas to make a difference ENVIRONMENTAL Climate Change Waste reduction & recycling Energy Consumption SOCIAL Colleague Health & Safety Inclusion & Diversity Colleague Attraction & Retention Consumer Financial Protection Employee Learning & Development Employee Engagement & Welfare GOVERNANCE Business Ethics Anti-Corruption & Bribery Risk Management and Compliance Responsible Digitalization I OSBI Card ESG Index Scores Dow Jones Sustainability Index 371 (Prev. Yr. - 11) Sustainalytics 18.7 Low Risk Responsible Selling practices CRISIL Innovative Technologies and Products Data Privacy & Security 65 Scored higher than financial sector median 20
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